Frequently Asked Questions
Q: Are you a manufacturer or trader?
A: We are a manufacturer. You are welcome to visit our facility or arrange a video conference to see our production process.
Q: What are your main products?
A: Our current range includes planetary gearboxes, harmonic gearboxes, steering gearboxes, RV cycloidal pin-wheel gearboxes, worm gearboxes, servo/stepper motors, electric cylinders, and couplings.
Q: How do I select the suitable gearbox for my needs?
A: Please provide your motor details, working conditions, load requirements, output torque, speed, and reduction ratio. Our team will guide you step-by-step through the selection process.
Q: Can I obtain 3D and 2D drawings for integration?
A: Yes, we provide standard 2D and 3D drawings. The input size of the gearbox can also be customized to match your specific motor requirements.
Q: Do you offer individual design services?
A: Yes, we can design products tailored to individual customer needs. Please note that this may involve development costs and design charges.
Q: What is the typical lead time for orders?
A: We maintain stock for many standard products. If stock is unavailable, production typically takes 15-20 days. Customized products may require a slightly longer lead time.